I haven't tried it, but it seems reasonably possible to add a second
authentication method. You'd just copy your current active directory setup
and append 1 to the entries:
$Self->{'AuthSyncModule1'} = 'Kernel::System::Auth::Sync::LDAP';
$Self->{'AuthSyncModule::LDAP::Host1'} = 'ldap://ldap.example.com/';
$Self->{'AuthSyncModule::LDAP::BaseDN1'} = 'dc=otrs, dc=org';
$Self->{'AuthSyncModule::LDAP::UID1'} = 'uid';
$Self->{'AuthSyncModule::LDAP::SearchUserDN1'} = 'uid=sys, ou=user,
dc=otrs, dc=org';
$Self->{'AuthSyncModule::LDAP::SearchUserPw1'} = 'some_pass';
$Self->{'AuthSyncModule::LDAP::UserSyncMap1'} = {
# DB -> LDAP
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
};
[...]
# AuthSyncModule::LDAP::UserSyncInitialGroups
# (sync following group with rw permission after initial create of first agent
# login)
$Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups1'} = [
'users',
];
http://forums.otrs.org/viewtopic.php?f=62&t=6619
<http://forums.otrs.org/viewtopic.php?f=62&t=6619>
http://forums.otrs.org/viewtopic.php?f=53&t=5567
<http://forums.otrs.org/viewtopic.php?f=53&t=5567>
http://forums.otrs.org/viewtopic.php?f=63&t=5177
<http://forums.otrs.org/viewtopic.php?f=63&t=5177>
On Mon, Feb 7, 2011 at 6:39 AM, Neil Simpson <[email protected]> wrote:
> Hi,
>
> We have two active directory machines, primary and backup so to speak.
>
> Currently OTRS is only configured to allow agents to login against the
> primary AD. Is it possible to add a second authentication server to otrs in
> config.pm?
>
> Has anyone tried this. I simply can't just go and test it as it is a
> productive machine and needs downtime scheduled etc.
>
> thank you
>
> Neil
>
> ---------------------------------------------------------------------
> OTRS mailing list: otrs - Webpage: http://otrs.org/
> Archive: http://lists.otrs.org/pipermail/otrs
> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
>
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
