Hello Gerald Young, Am 2011-02-10 18:10:59, hacktest Du folgendes herunter: > > http://support.customer1.com/abuse/ > > /info/ > > /support/ > > http://support.customer2.com/abuse/ > > /info/ > > /support/ > Why do you not think this is possible? And what will going to /abuse/ do? or > /info/ or /support/? These aren't native to OTRS.
Someone has pointed me to "multi-hosting" on 1.3 but I have not found a similar thing on 2.4.9 which does not accept the settings. So I have installed otrs 2.4.9 in the /target/ direcories directly (because the differnt config files), but this does not work because it breaks all links... > > I don't understand this, either. Of course OTRS supports more than one > customer. What does "support more than one customer" mean to you? I am selling Internet Services so I have generaly more then one customer on one Machine and the have e.g. a <support> VHost like http://support.customer1.com/ http://support.customer2.com/ > You don't have to have an entirely different MySQL instance to run multiple > instances of OTRS, either. But otrs can only use ONE database and this is a security violation because my customers have Database-Access and I do not want, that one customer read the data of an other customer. > Further, why are you asking on the OTRS mailing list to tell you of another > product? I am searching for a product which support maybe 25 customers and each of them with its own targets. The problem is that you can have only one database and if you have a Server where you host different domains from different customers, the database is shared. > If we can help, we'll try. If your mind is made up, I'm sure you can find > something.<http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=php+postgres+ticketing+system> > > How, specifically, may we help you? I run Debian Squeeze/6.0 and used otrs 2.4.9, but it enforce to install mySQL even if I have already a full blown PostgreSQl installed I do not know why, but since Debian Sarge/3.1 mySQL blows-up any systems which are runing PostgreSQL already (mySQL is consuming any free memory and try to kick-off any other programs running) Thanks, Greetings and nice Day/Evening Michelle Konzack -- ##################### Debian GNU/Linux Consultant ###################### Development of Intranet and Embedded Systems with Debian GNU/Linux itsystems@tdnet France EURL itsystems@tdnet UG (limited liability) Owner Michelle Konzack Owner Michelle Konzack Apt. 917 (homeoffice) 50, rue de Soultz Kinzigstraße 17 67100 Strasbourg/France 77694 Kehl/Germany Tel: +33-6-61925193 mobil Tel: +49-177-9351947 mobil Tel: +33-9-52705884 fix <http://www.itsystems.tamay-dogan.net/> <http://www.flexray4linux.org/> <http://www.debian.tamay-dogan.net/> <http://www.can4linux.org/> Jabber [email protected] ICQ #328449886 Linux-User #280138 with the Linux Counter, http://counter.li.org/
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