Hi all,
Sorry to disturb, but I've been trying to upgrade from 2.4.8 to 3.0.4,
following this page <http://doc.otrs.org/3.0/en/html/upgrading.html>,
and it seems that it's not working :
Software error:
Can't load backend module Kernel::System::Cache::File! at
/opt/otrs//Kernel/System/Cache.pm line 83.
For help, please send mail to the webmaster ([no address given]
<mailto:[no%20address%20given]>), giving this error message and the time
and date of the error.
Since google is my best friend, he told me to see this
<http://comments.gmane.org/gmane.comp.otrs.user/32870>, which I did, but
unfortunately, first I do not know if the answer corrected the trouble,
second I do not know where I am supposed to find the config for $home..
Can anybody help?
Thank you
ps : otherwise, great job guys, this thing is really useful!
--
Simon Gareste
Support& Development Engineer
--
Consortium Scilab
Digiteo
Domaine de Voluceau
Rocquencourt - B.P. 105
78153 Le Chesnay Cedex
--
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