Using the Master/Slave module when I designate a ticket as a new master
ticket I am unable to close it later. I can switch queues, add notes
and change all other properties; however, no matter where I try to close
it from (notes, ticket close action, etc ) the ticket will not close. It
appears that the ticket actions I create for the ticket hang after
submitting but if I refresh the page I can see the actions in the ticket
zoom/history.
Using otrs - 3.0.5 with Master/Slave - 1.1.1
I haven't been able to find anything using Google or the OTRS forums
Any help would be appreciated
Ryan Miguel
______________________________________________________________________
This email has been scanned by the Rebekah Children's Services Email Security
System.
**** Confidentiality Notice *****
The information contained in this e-mail, and any attachment, is private and
confidential and is the property of Rebekah Children's Services. The
information is intended only for the use of the intended recipient. If you are
not the intended recipient, you are hereby notified that any disclosure,
copying, distribution, or taking of any action in reliance on the contents of
the information is strictly prohibited. If you have received this e-mail in
error, please immediately notify the sender and destroy all copies of the
original message.
All reasonable precautions have been taken to ensure no viruses are present in
this e-mail. We do not accept responsibility for any loss or damage arising
from the use of this e-mail or attachments. We recommend that you subject
these to your virus checking procedures prior to use.
______________________________________________________________________
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
