Glad you are back to OTRS! On Feb 16, 2011, at 18:00 , Boniforti Flavio wrote:
> One thing I noticed, is that many of our customers *do not* have any > email address. This seems rather vital for OTRS, or am I wrong? Is it > somehow possible to avoid email address field to be filled? > I actually don't need to send emails back and forth to my customers, > OTRS' main goal is to be used internally to schedule open duties. > .... Try this .... http://www.youtube.com/watch?v=A1dp7QlMbts ///shawn --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
