Hi 

Voting system is not available in Public Interface (no config setting will turn 
it on)

To vote is necessary a User ID (Agent or Customer) so the user can only vote 
once by FAQ article revision.

I know this is an inconvenient for you so, If you like, you can rise an 
enhancement bug on our bugzilla http://bugs.otrs.org/ , and you will be able to 
track it ;-)

((enjoy))

Carlos Rodríguez




On Feb 23, 2011, at 3:38 AM, Bruno Cardon wrote:

> Thanks,
> 
> We did this but still don't see the voting system :(
> 
> 
> Op 22/02/2011 17:15, jose francisco schreef:
>> in SysConfig search Voting (Core::Item::Voting) and set in 
>> FAQ::Item::Voting::Show: the public interface.
>> 
>> public      public(public)
>> 
>> 
>> Göero
>> 
>> Bruno Cardon wrote:
>>> Hi,
>>> 
>>> Is it possible to show the voting system on the public part of otrs without 
>>> the need of logging in ?
>>> We have added key : public and public (public) to  FAQ::Item::Voting::Show 
>>> but notting shows up on the page.
>>> We are using otrs 3.0.5 and faq 2.0.2
>>> 
>>> kind regards,
>>> ------------------------------------------------------------------------
>>> 
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