On 3/8/11 12:34 PM, "Rudolf Bargholz" <[email protected]> wrote:

>Hi Pierce,
>
>Don't run OTRS on DB2 - we use MySQL - but our other apps all use DB2, so
>we have experience with the problem you describe. [snip]
>LONG VARCHARs can have a max length of 32768 characters.

I wouldn't go that far.

FYI: DB/2 10 for z/OS and AIX do not have this limitation. Doesn't help in
this case, but we have successfully run OTRS against both systems using
v10 of DB/2. 

>Message: [IBM][CLI Driver][DB2/LINUXX8664] SQL1585N  A system temporary
>table space with sufficient page size does not exist.  SQLSTATE=54048,
>referer: http://1.1.1.1/otrs/index.pl?Action=AgentTicketZoom;TicketID=1

To work around this in v9, make sure you have the fixes listed here
applied: 

https://www-304.ibm.com/support/docview.wss?uid=swg1JR30604

And make sure you do:

db2set DB2_EXTENDED_OPTIMIZATION=NLJNORD,NO_HVCHECK_ALL

That should allow it to work with DB/2 v9 LUW.

(BTW, if you do have access to a z/OS DB/2 and a ZIIP, OTRS *rocks*. Most
of the queries are ZIIP-eligible.).


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