Dear Ionel, The very latest version of the FAQ module does provide this option for public articles.
On 08.03.2011, at 19:59, GARDAIS Ionel wrote: > Within the FAQ module, when replying to a ticket, is it possible to add the > FAQ link instead of a copy of the FAQ content ? > If not, is it possible to declare a "header" before the FAQ content to state > to the user that it has been copied from a FAQ article and that "he is highly > encouraged to browse the FAQ for more informations" ? — Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
