Marco, Thanks for the response. I haven't had enough time to actually check on tcpdump. Dmesg doesn't seem to return any problems. It is Fedora 13 actually. I will test that today - time permitting. This works fine accessing it from the outside or atleast resolving the outside from the within the network.
Other appliance?? Thanks, Andrew Meyer [email protected] Unix Systems Administrator Precision Practice Management 689 Craig Rd. Saint Louis, MO 63141 314-787-0681 (Main Line) 314-881-5265 (Direct) 314-881-5365 (Fax) 314-565-0868 (cell) After Hours Emergency 314-576-9146 From: Marco Vannini [mailto:[email protected]] Sent: Monday, March 14, 2011 10:56 AM To: User questions and discussions about OTRS. Cc: Andrew Meyer Subject: Re: [otrs] accessing OTRS from other computers Hi Andrew, I think that information are not enough for an hints. BTW, we are assuming that you are using a RedHat like system (having SELinux), right ? but neither this will be enough... did you try with some sniffer (tcpdump) or with netstat to see if connection are in SYN_RECV or similar states ? there is routing between PC and OTRS (and route are OK ? is there dinamic routing procols?) ? is there other appliance ? dmesg and nic stats are reporting issues ? Let us know MV On Mon, Mar 14, 2011 at 4:04 PM, Andrew Meyer <[email protected]> wrote: I am having a problem where I can access OTRS from some computers but not others. The solution is to ping each computer every hour. I have disabled SELinux, IPTables firewall. I am not sure what else to do, I am running on the beta still and am not sure what to do. I know I need to upgrade but the system is running fine. I am working on replicating my MySQL database, to another server but haven't had time to do setup a new webserver. Is this an problem with the beta? Is there another way to fix this?? Andrew Meyer [email protected] Unix Systems Administrator Precision Practice Management 689 Craig Rd. Saint Louis, MO 63141 314-787-0681 (Main Line) 314-881-5265 (Direct) 314-881-5365 (Fax) 314-565-0868 (cell) After Hours Emergency 314-576-9146 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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