Is it possible to have the agent/owner list filtered so that agents without read+write access in a ticket's current queue are not visible? Is it a sysconfig option?
Hugh
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
