Nevermind that.. just do an "Erase formatting" and things will run smooth.

Best Regards,
Muhammad El-Sergani.



On Fri, Mar 25, 2011 at 7:12 PM, Muhammad El-Sergani <[email protected]>wrote:

> Dear all,
>
> When creating a signature, using one of the tags, 
> "<OTRS_CURRENT_UserFirstname>
> <OTRS_CURRENT_UserLastname> on behalf of XYZ Company", for example, it
> doesn't fetch the corresponding values from the system.
> Is there anything missing?
>
> Best Regards,
> Muhammad El-Sergani.
>
>
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