Found it, just add a response (or more) in the system Admin tab, and you'll see them.
Kinda funny solution though :) Best Regards, Muhammad El-Sergani. On Fri, Mar 25, 2011 at 6:37 PM, Muhammad El-Sergani <[email protected]>wrote: > Dear all, > > I'm the root user on an OTRS system, and I can't reply or reply-to-all to a > ticket. > Is there something that I should do for my user account to be able to reply > back to tickets? > > I have both incoming and outgoing email accounts configured on the system, > the incoming is working fine, as well as the outgoing (when creating a new > outbound email ticket), and I'm using OTRS 3.0.6. > > Please, your help is very much appreciated. > > Best Regards, > Muhammad El-Sergani. > >
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