On 07.04.2011, at 09:59, Markus Moj wrote: > I have a question, is it possible to send the answer on ticket close to all > customers of the merged tickets?
You should not merge tickets where the tickets had different customers! (sent from iPhone) -- Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
