Dear Muhammad,

On 13.04.2011, at 22:12, Muhammad El-Sergani wrote:

> From where can I enable the Ticket Type feature, and what use would I gain 
> from that?


You can enable them in Core::Ticket
Ticket types are a kind of high level classification that can be used for 
measurement and workflows.

Cheers, Nils

-- 
Nils Leideck
http://webint.cryptonode.de / a Fractal project

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