Type is a ticket type designation. What it means is up to you. On Sun, Apr 17, 2011 at 12:50 PM, Muhammad El-Sergani <[email protected]>wrote:
> Hi all, > > What's the difference between "X-OTRS-ArticleType" and "X-OTRS-Type" in > PostMaster Filters? > I tried out "X-OTRS-ArticleType", and could set 'email-external' and so on, > but what's the other for? > > Thanks and Best Regards, > Muhammad El-Sergani. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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