Thanks Nathan, Apparently I had forgotten to download it's package on OTRS :)
Working great now no problem. On Monday, April 25, 2011, Nathan Campbell <[email protected]> wrote: > > If you have installed the iPhone Handler, in the Admin > Package Manager > you should see a PDF documentation link. The JSON file is installed for > you along with the iPhone handler. > In your iPhone app, you will point the client to that file - generally at > http://<host>/otrs/json.pl > > Is your OTRS installation accessible via the Internet or is it only > internally accessible? You may need to expose it through your firewall for > the iPhone app to be able to communicate with the server (or - use the > iPhone over internal wireless) > > Good luck! > > Nathan Campbell > > > On 4/25/11 1:20 PM, "Muhammad El-Sergani" <[email protected]> wrote: > >>Hi all, >> >>I'm not able to get the iPhone app to work, it's looking for a JSON >>interface. What's that? >> >>-- >> >>Thanks and Best Regards, >>Muhammad El-Sergani. >>--------------------------------------------------------------------- >>OTRS mailing list: otrs - Webpage: http://otrs.org/ >>Archive: http://lists.otrs.org/pipermail/otrs >>To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Thanks and Best Regards, Muhammad El-Sergani. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
