Hello Mike :-)

Thank you for your very quick answer.

For the benefit of people new to OTRS, the method of installation (on a remote 
server) was to download http://users.otrs.com/~mb/SOAP-Lite-0.713_01.opm to the 
local computer, log into OTRS as root@localhost then Admin → System 
Administration → Package Manager → Browse → Install.

Methods tried that did not work: using /opt/otrs/bin/opm.pl (it did not exist 
-- only in earlier versions of OTRS?) and downloading SOAP-Lite-0.713_01.opm to 
/opt/otrs/var/packages/ (it was not listed in Package Manager).

Best

Charles
  
> -----Original Message-----
> Date: Wed, 27 Apr 2011 10:58:24 +0200
> From: Michiel Beijen <[email protected]>
> Subject: Re: [otrs] SOAP::Lite version problem with OTRS 3.0.7 (Debian
>       Squeeze)
> To: "User questions and discussions about OTRS." <[email protected]>
> Message-ID: <[email protected]>
> Content-Type: text/plain; charset=UTF-8
> 
> Hi Charles,
> 
> The main problem is that the latest version of SOAP::Lite is 
> still broken.
> I created a patched version of this module which you can install using
> the OTRS package manager; see for more details
> 
> http://blog.otrs.org/2011/03/04/fixing-the-soap-interface-for-otrs/
> 
> It's a nice way to cleanly install a patch for the SOAP module.
> Please note that you really only need to care about this if you USE
> the SOAP interface; if you don't, you can simply ignore the warning
> from CheckModules.
> --
> Mike

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