Edit this file. "var/httpd/htdocs/js/Core.UI.RichTextEditor.js" somewhere
around
fontSize_sizes: '8px;10px;12px;16px;18px;20px;22px;24px;26px;28px;30px;',
Add the appropriate information from the ckeditor documentation:
http://docs.cksource.com/ckeditor_api/symbols/CKEDITOR.config.html#.font_names

So, at minimum, you might use this, or rearrange fonts...
fontSize_sizes: "16px;",
font_names: "Georgia",

I haven't tried it, but it should work. You may have to delete the cache,
and this won't survive upgrades.



On Sat, Apr 30, 2011 at 10:44 AM, Muhammad El-Sergani <[email protected]>wrote:

> Thanks Michiel,
>
> But I'm not sure I'm able to change these.
> Can you tell me what to insert to use Georgia @ size 16?
>
>
> Thanks and Best Regards,
> Muhammad El-Sergani.
>
>
>
> On Sat, Apr 30, 2011 at 5:37 PM, Michiel Beijen 
> <[email protected]>wrote:
>
>> It's a configuration option:
>>
>>
>> http://doc.otrs.org/3.0/en/html/config.html#Framework:Core::Web:Frontend::RichText::DefaultCSS
>>
>> --
>> Mike
>>
>> On Sat, Apr 30, 2011 at 11:11 AM, Muhammad El-Sergani
>> <[email protected]> wrote:
>> > Guys? No thoughts or ideas?
>> >
>> > Thanks and Best Regards,
>> > Muhammad El-Sergani.
>> >
>> >
>> > On Sun, Apr 24, 2011 at 3:46 AM, Muhammad El-Sergani <
>> [email protected]>
>> > wrote:
>> >>
>> >> Hi all,
>> >>
>> >> Is there a way to set a default font, and size, for any text input in
>> >> OTRS?
>> >>
>> >> Thanks and Best Regards,
>> >> Muhammad El-Sergani.
>> >
>> >
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