Hello dear list, We're providing support in a multi-lingual area.
What can OTRS offer us in terms of language management for customers? I'm specifically interested in the following questions: - is there a specific way to link customers to languages? (we're using an external customer DB) - can I create auto-response in the various languages and automatically select the right version based on the customer language? - same question for response templates Thanks, Olivier --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
