In the Admin Interface, under Customer management, select *Customers <->
Services*. Click the *Edit default services* button.
On 05/19/2011 10:08 AM, Stefan Bauer wrote:
How to do this?
I'm having serious problems to figure out the correct places to make
such configuration changes.
Thanks
Stefan
Original Message
* processed by David.fx*
Subject:
Re: [otrs] Service Option missing on new tickets - customer.pl
(19-Mai-2011 14:52)
From:
James Roman <[email protected]> <mailto:[email protected]>
To:
[email protected] <mailto:[email protected]>
Did you assign the services to the customers, either individually
or as the default for all customers?
On 05/19/2011 06:03 AM, Stefan Bauer wrote:
Hi folks,
we just moved from otrs 2.4 to current 3.0. Unfortunately at the
customer.pl site, we're now missing the field Service.
I see all of our 50 services in the Service-Tab in index.pl. All
of our services are marked valid as well.
Any ideas are greatly appreciated.
thanks
stefan
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