On Mon, May 23, 2011 at 3:17 PM, Marius Vaitiekunas <[email protected]> wrote: > Hello, > > I have created the following ticket state via State management in Admin: > Name: testing > State type: open > > When I set a ticket state to "testing" it is not shown together with > open tickets, but with closed tickets instead in both customer and > agent interfaces. What am I doing wrong? Could it be some bug? > Thank Tou for help. >
I do not know how, but it started working.. Maybe cache or something.. Strange :) --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
