Hi Mike, thank you for your answer. But, I could not find Ticket:: Frontend:: TimeUnits, is it in the group ticket?
Sergio Message: 1 Date: Tue, 10 May 2011 22:02:56 +0200 From: Michiel Beijen <[email protected]> Subject: Re: [otrs] Ticket - field Time units (work units) To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset=UTF-8 Hi S?rgio, You can actually use what fits best for your organization. Some use hours, other use seconds, most use minutes. You can set the text for the (work units) field in Admin > Sysconfig, under Ticket::Frontend::TimeUnits. -- Mike --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
