Hi,
We have otrs version 3 with ITSM extensions for the CMDB.
In the CMDB we have defined new classes and contents in Portuguese, but
when we go to search we have 2 problems:
- The fields names are shown in UTF-8, without formating
- The search is only made in the main fields of the class. Id the class
definition has sub fields (ex: ip address from network in computer
class), they don't show up for selection in the search
Does anybody else has these problems ? Anybody knows a way how to solve
them ?
Thank you in advance
Rui
--
Rui Francisco
Infraestruturas Aplicacionais | Applicational Infrastructures
FCCN
Av. Brasil,nº 101
1700-066 Lisboa - Portugal
Telefone|Phone: +351 218440100; Fax: +351 218472167
http://www.fccn.pt
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