Hi Thierry; You have not supplied a lot information in your mail, but a wild guess: You are using ITSM and removed the 'default' ticket type? In that case you should create a postmaster filter that sets the type you need.
On Fri, Jun 10, 2011 at 16:03, thierry bouillon <[email protected]> wrote: > hi > > > When i see my log, i can see "error otrs-cgi-10 need type" > > > Are you a idea, i don't undestand, my otrs is ok !!! > > > > thank a lot > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
