I have just added support staff profiles and their usernames are showing up as 
expected in the Manage Agent-Group Relations window for the Group 'users'. In 
the Change Agent Relations for Group 'users', all of the Agent relations boxes 
are checked, including both RO and RW. When I uncheck the RO box, all the RO 
boxes in that column uncheck as expected.

After clicking 'Submit' then re-opening the 'users' Group selector in the same 
Manage Agent-Group Relations window, I see that the RO boxes are once again all 
selected.

How do I get the changes that I make in the Manage Agent-Group Relations window 
to stick? 

With thanks,
ned
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to