Leonardo, Thanks for your answer. I would like to use some kind of standard that works after upgrade.
Murilo, Thanks for your answer as well. Is this considered to be a bug or is it just a feature that is not implemented? I did vote on your idea on Ideascale. Regards, Niklas --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
