Hi Arnold,

If upgrading from 2.2 or earlier you'll have to take an extra step,
see http://bugs.otrs.org/show_bug.cgi?id=6798

(it's referred to in UPGRADING:
http://source.otrs.org/viewvc.cgi/otrs/UPGRADING?revision=1.49.2.3&view=co)

--
Michiel


On Tue, Jun 21, 2011 at 15:35,  <[email protected]> wrote:
> Hi,
>
> I'm currently upgrading a system from 2.2.7 to 3.0.8. When I run the mysql
> upgrade scripts automatically not all commands are executed, but if I run
> the commands manually then the database seems to update fine. The perl
> update scripts however generate a lot of errors (unknow column
> st.archive_flag and 'need id or name'). This is the upgrade from 2.2 to 2.3
> running the DBUpdate-to-3.0.pl script.
>
> It seems the errors are related to the otrs/Kernel/System/Ticket.pm and
> DB.pm. These are of course version 3.0.8 already as I installed 3.0.8 on the
> new server. Should these files also be 2.3 or can I ignore the errors?
>
> In other words: when I upgrade the db over multiple versions do I also need
> to install the complete otrs versions or will running the upgrade scripts
> from the newest version work as well? It's a 14Gb database, so near
> impossible to manually check if all upgrades succeeded.
>
> Regards,
> Arnold.
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