Dear Axel,

On 12.07.2011, at 10:33, Axel Werner wrote:

> This Section does have some sort of "graphical handle" on its bottom where i 
> can grab and resize the window  section. but this is quite anoying since we 
> need to do this often to keep an overview.
> 
> HOW TO DISABLE this rezize thingy and make it show ALL steps at once ? kinda 
> like "maximize" the view by default.
> Any solutions for that?

I really agree with you! The resize-bar makes sense if you deal just sometimes 
with tickets, but for regular ticket handling this little feature gets annoying 
very fast!

Unfortunately there is no configuration to disable, remove or presize the size 
of the article list. I just can imaging that there is some kind of JavaScript 
that you could disable/remove (Keyword: JS Loader), but this could “harm” your 
system in a way that it is not upgradeable without loosing this modification.

Please be so kind and search or create an entry with your suggestion how this 
should be implemented into OTRS standard and what kind of configurations should 
be available on http://otrsteam.ideascale.com and I will be more than happy to 
vote for it to become part of OTRS 3.1.

Cheers, Nils

-- 
Nils Leideck
http://webint.cryptonode.de / a Fractal project

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