I wasn't using "localhost" in the otrs.Set Passwd command. My bad!
Im in. Ive configured a few agents. Unfortunately, mail is not getting to OTRS, but that's another problem (rolls eyes) From: [email protected] [mailto:[email protected]] On Behalf Of Himanshu Arora Sent: Monday, July 18, 2011 11:09 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] resetting root password Hey, Try "root@localhost" as the username and the default password as "root" if you really want to reset the root password from the command line interface, locate for the shell script provided by the otrs only "OTRS_HOME/bin/otrs.SetPassword.pl root@localhost password123" after this you would be able to login via web with the user "root@localhost" password "password123" ~Him On Tue, Jul 19, 2011 at 8:09 AM, Robert Woodworth <[email protected]> wrote: I finally gave up on Turnkey OTRS. I took a fresh Ubuntu10 machine and got the "source" install. I got the thing up and running (kind of) I know that when it asked me for the root password I typed the right thing. I cant log into this thing via the web. I tried root, admin, otrs To no avail. I clicked on "forgot password" but that wont help because there is something wrong with the mail setup. Am I "bricked" again? Is there ANY salvage? Its taken me a whole day to get this far and I REALLY DON'T want to wipe the machine and start all over. How can I ssh into the machine and use the shell to set the web password for root ? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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