Not likely, because it's not made until submit (?). On Wed, Jul 20, 2011 at 12:31 PM, Yannick Spang | Yagendoo Media < [email protected]> wrote:
> Hello guys, > > can anybody tell me how I can add the ticketnumber of a new ticket into the > signature of the ticket at the same moment I create a ticket? I tried the > following tag: > > #<OTRS_TICKET_TicketNumber> > > But the result is just a --> "#- " > > In the subject the ticketnumber on new tickets is also included, so I think > there must be a way, or not? > > Thanks for any help! > > Best regards, > Yannick > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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