Hi Martin, Many thanks for your quick answer. I am an old developer (Cobol, MS-Access, ...) but am not afraid to go into code.
So I think I have to remove the code about the default editor and put the one of tinyMCE (provided by them) instead? And I just place the files in \var\httpd\htdocs\js where there is the fckeditor ? Will look at your example ! Philippe Message: 2 Date: Mon, 25 Jul 2011 15:08:16 +0200 From: Martin Edenhofer <[email protected]> Subject: Re: [otrs] Replace the rich editor with TinyMCE To: "User questions and discussions about OTRS." <[email protected]> Message-ID: <[email protected]> Content-Type: text/plain; charset="us-ascii" Hi Philippe, it's not planned, but yes, you can replace the RTE. The file which you need to change is Kernel/Output/HTML/Standard/RichTextEditor.dtl (you need to have developer skills to do the replacement). As another example of RTE replacement see http://edenhofer.de/p/aloha-editor/ (OTRS 3 with Aloha Editor "beta" - http://www.aloha-editor.org/). -Martin http://edenhofer.de/ On 25.07.2011, at 14:36, Martignier, Philippe wrote: > Hi there, > > I have several issues using OTRS 2.4.8 about copy and paste with html tags. > > It seems that TinyMCE is a better editor than the one used by default in > OTRS. (I tried also the one in OTRS 3.0 but it is the same as before just > with a new look) > > My questions: > > 1) is it possible to change this rich text editor with another one? > > 2) where and what file(s) to modify? I imagine there is a call to a > javascript with the text field in parameter > > Thanks for any help, > > Philippe > > Philippe Martignier > Communications Division > Customer Service Center > Email : [email protected] > Phone : 00 41 022 338 72 36 > Building : NC > Office : 3, 316 > > > World Intellectual Property Organization Disclaimer: > > This electronic message may contain privileged, confidential and > copyright protected information. If you have received this e-mail > by mistake, please immediately notify the sender and delete this > e-mail and all its attachments. Please ensure all e-mail attachments > are scanned for viruses prior to opening or using. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.otrs.org/pipermail/otrs/attachments/20110725/77f52fed/attachment.html> ------------------------------ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs End of otrs Digest, Vol 34, Issue 131 ************************************* World Intellectual Property Organization Disclaimer: This electronic message may contain privileged, confidential and copyright protected information. If you have received this e-mail by mistake, please immediately notify the sender and delete this e-mail and all its attachments. Please ensure all e-mail attachments are scanned for viruses prior to opening or using. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
