Hello, Is it possible to update the status of a config item in any other way but editing the ectual CI?
I'm looking for a scenario where, potentially, the Incident Manager should have the possibility to update the status if he recognizes that there is disturbances at the moment. Thanks! Niklas --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
