Hi Renée,

Thank you, I will look into it. Even though not a complete solution, sometimes 
all one needs is to be pointed in the right direction.


Lars



________________________________
Fra: [email protected] [[email protected]] på vegne af Renée Bäcker 
[[email protected]]
Sendt: 27. juli 2011 13:22
Til: [email protected]
Emne: Re: [otrs] MediaWiki access to user database

Hi Lars,

On 27.07.2011 12:30, Lars Jørgensen wrote:
Hi,

We would like to set up a MediaWiki portal for external customers. They are 
already registered in OTRS. Would it be possible for MediaWiki to authenticate 
against the OTRS customer database?

Theoretically, yes. You have to write an AuthPlugin 
(http://www.mediawiki.org/wiki/AuthPlugin). You have to ensure that MediaWiki 
has access to OTRS database. If MediaWiki has no access to OTRS database, you 
have to develop a small script on the OTRS machine that accepts username and 
password and checks if the user is a known OTRS user!


I realize this is not an OTRS question, but people here might have used/heard 
of this kind of setup before.

I haven't, but I answered nevertheless ;-)



Lars

- Renee

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