Hi Mikola, Right now adding RSS feeds to the customer interface is not something you can configure. This means that getting a subscription (which obviously has great other benefits, see http://www.otrs.com/solutions/subscriptions/ ) will not help you get feeds in the customer interface.
That said, of course my company also offers custom development, we can offer to build it for you and/or the next version of OTRS: http://www.otrs.com/solutions/services/custom-development/ Just drop my colleagues a line via [email protected] or use the contact form on our web site: http://www.otrs.com/company/contact/ Regards, Mike On Tue, Aug 16, 2011 at 18:51, Mikola Rose <[email protected]> wrote: > I assume that this might be something out of the norm :DÂ Is this type of > customization something that I would need an OTRS Subscription for? > > > > > > > > From: [email protected] [mailto:[email protected]] On Behalf Of > Mikola Rose > Sent: Wednesday, August 03, 2011 4:34 PM > To: [email protected] > Subject: [otrs] RSS Modules > > > > Hi again, > > > > Has anyone had any experience with adding the rss feeds that are found on > the agent dashboard to the customer pages? > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
