Le 2011-08-17 16:48, LQ Marshall a écrit :
After our last two upgrades, the "Free Fields" link disappears from the 
tickets. Last time I eventually found that something had been incorrectly set and turned 
them off, but I'm not been so successful with 3.0.x.  I've not been able to find an 
appropriate link in my searches.

Does anyone know where what setting enables the Free Fields button on the 
tickets?

In which interface? Agent? Customer? Both?

Can you see them in the database?


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