On 30-08-2011 14:16, Wagner wrote:
Linux
yes, I was estimating something like in the maximum of 5 tickets per
user per day
And how many users and agents?
If there's not an abnormal bunch of users (less than 2-300 tickets a
day), you can run this on a pretty low-powered system. If you make sure
MySQL is tuned for performance and that you use mod_perl for OTRS (both
setups described in the installation guide), a dual core machine with 4
GB ram should be able to handle it without issue.
Currently we use a single core machine with 2 GB ram to handle about 30
new tickets every day, supporting about 30 agents and 500+ users. The
system contains more than 5,000 tickets. There is nothing slow in that
setup.
--
Lars
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