I've had a similar problem, the Module was not installed properly try reinstaling using the script /opt/otrs/bin/otrs.PackageManager.pl -a install -p path_to_ITSM-3.0.5.opm
2011/9/30 Vincent Ceriani <[email protected]> > Hi all, > > I have the same problem as describe in the FAQ 4200371 > After the installation of the ITSM 3.0.5 module on OTRS 3.0.10 under Ubuntu > : (before the module install the OTRS works fine with all pages) > > "Login is not possible neither for agents nor for customers. Message "Your > browser is too old. Please read the documentation...." will be displayed > even on latest versions on different browsers. " > > But the solution in the FAQ don't work ! > > FAQ4200371 solution > remove everything in $OTRS_HOME/var/tmp/Cache > search ZZZAuto.pm for lines like > $Self->{'Frontend::Module'}->{'AgentStats'} = { ... }; and comment them out > remove ZZZAAuto.pm and run afterwards $OTRS_HOME/bin/otrs.RebuildConfig.pl > run following command "$OTRS_HOME/bin/otrs.LoaderCache.pl -o delete > > Other idea ? > > Thanks > > Vincent > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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