Thanks Rory, It's already all disabled.
But for example, when I close a ticket, the customer receives It is there a way to disable it? 2011/10/26 Rory <[email protected]> > Hi Wagner, > > Open the Admin section and select "Auto Responses <-> Queues" > Click the queue name in the list and select the Auto Responses that > should apply to that queue. Select the hyphen ( - ) for no response to > be sent. > > I hope that helps. > > Rory > > On 26 October 2011 17:08, Wagner <[email protected]> wrote: > > Actualy I need to disable all e-mails to customers, is there a way to > > configure to send e-mail only to the agents? > > > > Thanks > > > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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