We're using OTRS 3.0.11. We'd like to know if it's possible to make
the the salutation gender specific:
Currently we use:
$QData{"Salutation"}
which results in
Sehr geehrte(r) Böcke Thomas,
Our LDAP server does indeed contain gender attributes. Is there a way
of using a proper salutation depending on the gender retrieved from LDAP?
--
Ralf Hildebrandt
Geschäftsbereich IT | Abteilung Netzwerk
Charité - Universitätsmedizin Berlin
Campus Benjamin Franklin
Hindenburgdamm 30 | D-12203 Berlin
Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962
ralf.hildebra...@charite.de | http://www.charite.de
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