Hi Alex, you need to install 2.4, then 3.0, then 3.1. The reason is that there are data upgrading scripts which sometimes use the API of OTRS for complex operations. These need a defined/consistent state of the code base. The fact that OTRS contained the old upgrading files was actually an error.
Best regards, mg Am 07.12.11 16:28, schrieb Alexander Scholler: > Hi, > > I'm testing 3.1.0.beta2. Therefore, I have to upgrade from v2.3. > UPGRADING says (as usual): > If you are running a lower version of OTRS you have to follow the > upgrade path > to 3.0 first (1.1->1.2->1.3->2.0->2.1->2.2->2.3->2.4->3.0->3.1 ...)! > The problem: ALL the mysql-sql-upgrade- and post-scripts AND > DBUpdate-to-3.1.pl are still present in ~otrs/scripts, but > DBUpdate-to-2.4.pl and DBUpdate-to-3.0.pl are missing. > > I applied DBUpdate-to-2.4.mysql.sql and then tried DBUpdate-to-2.4.pl > (from v3.0-sources), but this results in the following errors: > > ERROR: OTRS-DBUpdate-to-2.4-40 Perl: 5.10.0 OS: linux Time: Wed Dec 7 > 16:24:28 2011 > > Message: Unknown column 'state_notify' in 'field list', SQL: 'SELECT > state_notify, move_notify, owner_notify FROM queue WHERE id = ?' > > Traceback (2148): > Module: main::MigrateCustomerNotification (v1.13) Line: 184 > Module: ./DBUpdate-to-2.4.pl (v1.13) Line: 101 > > DBD::mysql::st fetchrow_array failed: fetch() without execute() at > /opt/otrs_v3.0/Kernel/System/DB.pm line 616. > NOTICE: Migrate queue based customer notifications... done. > And ideas? > > Is it necessary to install v3.0, upgrade from v2.3 to v3.0, and then > upgrade to v3.1? That can't be true... > > Bye, Alex > > > Richter+Frenzel GmbH + Co. KG > Sitz: Wuerzburg > Registergericht: Wuerzburg > HRA 220 > Geschaeftsfuehrer: Dr. Bernd-Michael Brunck, Wilhelm Schuster > (Vorsitzender) > Komplementaer: WUE Richter + Frenzel Verwaltung GmbH, > Amtsgericht Augsburg, HRB 22447 > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn Schalten Sie hoch! Der Turbo für Ihr OTRS - Exklusive Feature Add-Ons: http://www.otrs.com/de/solutions/subscriptions/feature-add-ons/
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