Hello I used RPM. Faisal Misle
On Dec 9, 2011, at 2:32 AM, "[email protected]" <[email protected]> wrote: > Send otrs mailing list submissions to > [email protected] > > To subscribe or unsubscribe via the World Wide Web, visit > http://lists.otrs.org/cgi-bin/listinfo/otrs > or, via email, send a message with subject or body 'help' to > [email protected] > > You can reach the person managing the list at > [email protected] > > When replying, please edit your Subject line so it is more specific > than "Re: Contents of otrs digest..." > > > Today's Topics: > > 1. Re: Notification issues (Nils Leideck) > 2. Re: Uninstall OTRS 3.0.6 from CentOS (Nils Leideck) > 3. Dashboard (Andy Wodfer) > 4. help OTRS configuration (Nikhil Joshi) > > > ---------------------------------------------------------------------- > > Message: 1 > Date: Wed, 7 Dec 2011 20:11:36 -0500 > From: Nils Leideck <[email protected]> > Subject: Re: [otrs] Notification issues > To: "User questions and discussions about OTRS." <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset="windows-1252" > > Hi Andrew, > > can you see a history record in the ticket history (not article) about that > an email has been send to your agents? > Did you run any kind of database update scripts during the patch level update? > > On 07.12.2011, at 15:13, Andrew Meyer wrote: > >> I seem to be having Notification issues on 3.0.11 after upgrading from >> 3.0.10. My users no longer get Notifications of new emails/voicemails that >> come into the helpdesk. I have checked my notification settings and get >> notified when I email a test message in, but my agents don?t? get notified >> it?s in the Helpdesk Queue. > > Cheers, Nils > -- > http://webint.cryptonode.de / a Fractal project > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.otrs.org/pipermail/otrs/attachments/20111207/7855a392/attachment-0001.html> > > ------------------------------ > > Message: 2 > Date: Wed, 7 Dec 2011 21:48:54 -0500 > From: Nils Leideck <[email protected]> > Subject: Re: [otrs] Uninstall OTRS 3.0.6 from CentOS > To: "User questions and discussions about OTRS." <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset=us-ascii > > Hi Faisal, > > how did you install it? RPM or by tar.gz file? > > On 07.12.2011, at 20:50, Faisal Misle wrote: > >> How can I uninstall OTRS 3.0.6 completely from CentOS? > > Cheers, Nils > -- > http://webint.cryptonode.de / a Fractal project > > > > ------------------------------ > > Message: 3 > Date: Thu, 8 Dec 2011 15:18:12 +0100 > From: Andy Wodfer <[email protected]> > Subject: [otrs] Dashboard > To: "User questions and discussions about OTRS." <[email protected]> > Message-ID: > <CABgB0xS+eQ3iXQDTmJOa4+eaFUy3YWsWpXiFEW2rLhv=kv-...@mail.gmail.com> > Content-Type: text/plain; charset="iso-8859-1" > > Hi, > I was wondering if it is possible to change the layout of the Dashboard? > > Today each new/open ticket is displayed on the Dashboard like this: > > > 2011050510000013 > test > 217 d 5 t > > If possible, I'd very much would like to see a cell with senders name or > email address before the title (or also possibly a cell that I can edit > myself. This is to easier identify the different open cases). > > I'm managing two OTRS systems this would be nice for, one 2.4.8 and 3.0.7. > > Thanks for any feedback! > > Best, > Andy > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.otrs.org/pipermail/otrs/attachments/20111208/ff2fcae9/attachment-0001.html> > > ------------------------------ > > Message: 4 > Date: Fri, 9 Dec 2011 13:01:22 +0530 > From: "Nikhil Joshi" <[email protected]> > Subject: [otrs] help OTRS configuration > To: <[email protected]>, <[email protected]> > Message-ID: <[email protected]> > Content-Type: text/plain; charset="us-ascii" > > > > Hello, > > I'm configuring the OTRS but I have following issue: > > > > > > 1.Automatic ticket should be created when new mail is send to the OTRS > admin. > > Kindly help me > > > > Regards > > Nikhil Joshi > > Webdynpro Consultant > > ArchitectSAP Solutions | <http://www.architectsap.com/> > www.ArchitectSAP.com | 9960979700 > > Pune > > > > -------------- next part -------------- > An HTML attachment was scrubbed... > URL: > <http://lists.otrs.org/pipermail/otrs/attachments/20111209/bbe41b99/attachment.html> > > ------------------------------ > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > End of otrs Digest, Vol 39, Issue 18 > ************************************ --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
