Hello, I had this problem solved sometime back. I'll try to check what I did and let you know ASAP.
Thanks //M On Tue, Dec 13, 2011 at 12:37 PM, Rory <[email protected]> wrote: > Hi All, > > Does anybody know of a setting that will enable the headers in a reply > mail? > > For example, I'd like to have the following in my replies > > From: "[email protected]" <[email protected]> > To: Recipient <[email protected]> > Subject: I've a support request and need some help > Date: 2011-12-13 00:27:02 > > Currently I only get; > > 13/12/2011 00:27 - [email protected] wrote: > > > Kind regards, > Rory Clerkin > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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