Hi.
I am having some issues when tickets contain attachments from customers.
When I click on the attachment in the ticket the URL seems wrong, and I get an
error message containing: slurp_filename('/opt/otrs/bin/cgi-bin/A1100839.doc')
/ opening: (2) No such file or directory at
/usr/lib/perl5/ModPerl/RegistryCooker.pm line 541
The URL then looks like this
http://saaga/otrs/A1100839.doc?Action=AgentTicketAttachment;ArticleID=628;FileID=1,
however if I replace the filename of the attachment with "index.pl" the URL
works perfectly, and I can download the attachment.
Is this a bug, or an error in my configuration?
I am running OTRS 3.0.11 with ITSM 3.0.5.
---
Med vennlig hilsen
Bjørn Gustav Baklid
IKT-konsulent
Re kommune
Tlf.: 33 06 15 92
Mob: 47 88 43 99
Fax: 33 06 10 01
P Før utskrift, tenk på miljøet
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