I did this... =D it's work!!
Thank you *Ken godee* and *Michiel Beijen*. --! *Dilson Tomé* On Wed, Jan 18, 2012 at 06:16, Michiel Beijen <[email protected]>wrote: > Hi, > > On Sun, Jan 15, 2012 at 23:33, Dilson Tomé <[email protected]> wrote: > > I am trying to set ticket number to start from 1 like Ticket#1, > > but when i set in Ticket::NumberGenerator::MinCounterSize to 1 digit, it > > start from 100, so the first ticket is Ticket#101 =( > > It's appending the system ID. The System ID is 10 in your case. > You could set the System ID to '0', this would make the first ticket > number '01'' (and the tenth '010'. > -- > Mike > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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