Quoting Juan Manuel Clavero Almirón ([email protected]):
> we use the package TicketOverviewHooked
> [http://opar.perl-services.de/bin/index.cgi/package/R/RE/RENEEB/TicketOverviewHooked],
> to colorize tickets according to their type
Looks very promising. Do you per chance know if there's a version of this
for older OTRS versions?
Thanks in advance,
Susan
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