There is a HTTPS directive within the OTRS SysConfig.  Sorry I don't recall 
it's exact location.


----- Original Message -----
From: Ugo Bellavance <[email protected]>
To: [email protected]
Sent: 3/5/2012 22:15
Subject: Re: [otrs] Redirect http to https


On 2012-03-05 22:10, [email protected] wrote:
> Version OTRS 3.0.8 (Windows Installer)
>
> I would like to know how to force OTRS to use HTTPS? I have HTTPS
> configured and working. I just want to force everyone to use HTTPS as we
> are authenticating against Active Directory, so I just don’t want to
> expose our network credentials over HTTP.
>
> I realize that this is very likely an Apache config, but I am not an
> Apache guru, so I just need a reference article of sorts.
>
> Any help would be appreciated.

You can use the ForceSSL directive of apache, but it will just deny http 
traffic with a permission denied error.  Simple, but... simple ;)

A little more complex and complete would be to use rewrite rules.

If you only want to redirect the home pages, you can use a simple html 
redirect and disable the otrs config in regular http.

What OS are you running on?

Ugo


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