Hi there,
According to your mail you have
> 'CloseTicketRegExp' => '0',
You are going to need some regex to match if the host is up.
For example, the standard is :
CloseTicketRegExp => 'OK|UP',
That means OK or UP will mark the server as back online.
See also the documentation, it names this as the default value.
Let me know if that helps,
mike
--
James Michael DuPont
Custom Engineering/Research & Development
OTRS AG
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