Just to give more info... that's the message error:
Backend ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Apr 4 10:23:11 2012 Message: Need TicketID! Traceback (7019): Module: Kernel::System::Ticket::Article::ArticleSend (v1.274.2.2) Line: 1999 Module: Kernel::Modules::AgentTicketEmail::Run (v1.31) Line: 1065 Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.89.2.1) Line: 46 if I selecet a service it creates the ticket, if I don´t gives me this error... any ideas? Thanks
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