It seems that the most common request causing this is: 83.217.116.190 - - [12/Apr/2012:08:59:12 +0000] "GET /otrs/index.pl?Action=AgentTicketQueue HTTP/1.1" 200 376820 "http://otrs/otrs/index.pl?Action=AgentTicketZoom;TicketID=520320;ArticleID=1145978"; "Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C)" 4333
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Hiren Joshi Sent: 11 April 2012 16:29 To: [email protected] Subject: [otrs] OTRS hangs Hi, Some of our agents are complaining about slow loading times when they click on a ticket, top shows this using 100% cpu: /opt/otrs/bin/c It must be a cgi script but which one? Using OTRS 3.0.10 on Centos. Thanks, Josh. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
