Hi all, I have tried to adding this in the outgoing
<OTRS_TICKET_TicketNumber> <OTRS_TICKET_TicketID> <OTRS_TICKET_Queue> <OTRS_TICKET_State>) Nothing of the information show to the user who receive the email. This worked before, the only thing we have changed is the host name in the server. Any idea?
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
